STORE POLICY

Last updated: 28 October 2026

At Vintage Watches Leuven, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, purchase a watch, contact us or use our services.

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1. Who We Are

Vintage Watches Leuven BV is responsible for the processing of personal data through this website.

Company: Vintage Watches Leuven BV
VAT number: BE 1023.835.790
Registered address: Casinolaan, 3018 Wijgmaal
Email: anton@vintagewatchesleuven.com
Phone: +32 468 13 19 86
Website: www.vintagewatchesleuven.com

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2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Contact information: Your name, email address, phone number and any information you provide when contacting us.

• Purchase information: Billing and shipping details, order history, transaction information and information necessary to process payments.

• Watch information: Details, photographs and related information provided when requesting a valuation, direct purchase offer or consignment service.

• Newsletter information: Your email address and information relating to your subscription preferences.

• Website information: Technical data such as IP addresses, device information and website usage data collected through cookies and similar technologies.

We only request information that is relevant to the services we provide.

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3. How We Use Your Information

We process personal data for the following purposes and on the following legal bases under the GDPR:

• Orders and purchases: To process transactions, arrange shipping, provide customer support and fulfil our contractual obligations.

• Watch valuations and consignment: To assess watches, communicate offers and take steps towards a potential purchase or consignment agreement.

• Customer enquiries: To respond to questions, arrange appointments and maintain communication with customers and prospective customers, based on our legitimate interest in providing customer service.

• Legal and administrative obligations: To maintain accounting records, issue invoices and comply with applicable legal requirements.

• Newsletters: To send occasional updates about our collection, based on your consent.

• Website security: To maintain the security and proper functioning of our website, based on our legitimate interests and applicable legal requirements.

You can withdraw your newsletter consent at any time by using the unsubscribe link in our emails or by contacting us directly.

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4. Sharing Your Information

We do not sell your personal data.

Where necessary, we may share relevant information with trusted service providers, including:

• Wix, which provides our website and related services.

• Payment service providers involved in processing transactions.

• Shipping and insurance providers involved in delivering or insuring watches.

• Accounting and professional service providers where necessary.

• Other service providers involved in operating our website or fulfilling our services.

These parties receive only the information necessary for their respective services, subject to applicable data protection requirements.

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5. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area.

Where such transfers occur, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection law.

You may contact us for further information about international transfers and the safeguards used.

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6. How Long We Keep Your Information

We retain personal data only for as long as necessary for the purposes for which it was collected.

• Purchase and accounting records: Retained for the periods required by applicable accounting, tax and other legal obligations.

• Contact and valuation requests: Retained for the period reasonably necessary to process your enquiry and any related follow-up, subject to applicable legal requirements.

• Consignment records: Retained for the duration of the relationship and for any additional period required by law or necessary to handle potential claims.

• Newsletter subscriptions: Retained until you unsubscribe or your information is otherwise no longer needed for this purpose.

Once personal data is no longer required, it will be deleted or anonymised, unless further retention is legally required.

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7. Cookies

Our website uses cookies and similar technologies to ensure proper functionality and, where enabled, to understand how visitors use our website.

Essential cookies are used where necessary for the operation of the website. Non-essential cookies and tracking technologies are used only where permitted by applicable law and, when required, with your consent.

You can manage your cookie preferences through the cookie settings available on our website.

You can manage your cookie preferences through the cookie settings available on our website. For further information about the cookies used on our website, please contact us at anton@vintagewatchesleuven.com.

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8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

Our website is hosted through Wix, and we work with established service providers for website functionality and payment processing.

Although we take appropriate precautions, no method of electronic transmission or storage can guarantee absolute security.

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9. Your Rights

Under the GDPR, you have certain rights regarding your personal data, subject to applicable legal conditions.

These include the right to:

• Access the personal information we hold about you.

• Request the correction of inaccurate information.

• Request the deletion of your personal information.

• Restrict or object to certain processing activities.

• Request the transfer of your data where applicable.

• Withdraw your consent at any time when processing is based on consent.

• Lodge a complaint with a competent data protection authority.

To exercise your rights, please contact us at anton@vintagewatchesleuven.com.

You may also contact the Belgian Data Protection Authority through www.gegevensbeschermingsautoriteit.be.

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10. Providing Personal Information

Certain information is required to process orders, respond to enquiries or provide our services. If you choose not to provide this information, we may be unable to complete your request.

Optional information does not have to be provided.

We do not use personal data to make solely automated decisions that produce legal or similarly significant effects on individuals.

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11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal obligations.

The latest version will always be available on our website, together with the date of the most recent update.

For any questions about this Privacy Policy, please contact anton@vintagewatchesleuven.com.